You may return any unused portion of treats for a full refund if you ship the items back to us within 15 days of receiving your order. To initiate a return, please e-mail firstname.lastname@example.org. Returns will be processed within 3 days of receiving the product. A full refund will be given, however we do not cover the return shipping.
How long does a refund take to process?
Refunds are processed up to 10 days after we receive your return or exchange, including time for processing and time for your bank to post your refund.
If your refund is for a store credit, it will be available as soon as your return is received and processed. Please allow additional return shipping time for returns from U.S. territories and military bases (APO/DPO/FPO).